Culture drives business performance when it is aligned with strategy and the business environment, but, too often, leaders don’t really understand what is driving their organizational culture and whether it supports the strategy. Culture can be hard to understand and talk about, much less manage, because it feels elusive — so much of culture is anchored in unspoken behaviors, mindsets and social patterns.
This important new article talks about the role of culture in driving organizational outcomes and how leaders can manage culture to improve business performance. It lays out a vocabulary for talking about culture in a rigorous and consistent way and provides a roadmap for managing and changing culture.